Gabriel's Message app icon, a white wing on sky blueGabriel's Message

Questions

What families ask before they start.

Updated 9 November 2026

Is it really free?

Yes. Gabriel's Message is free for the person who speaks with it and for their family. There are no ads and no subscription. It is made as a work of charity, so nobody pays to speak.

Which iPad do we need?

It works on any iPad that runs iPadOS 26, so the one you already have may be enough. We recommend an iPad Air 11-inch or newer. The 13-inch gives bigger tiles for bigger movements. For noisy places, add a small speaker.

Do we need an eye tracker?

No. The iPad's front camera follows the eyes. A person can also pick with Apple Eye Tracking, which is built into the iPad, or with a touch.

How does it know which tiles to show?

It listens to the conversation. When someone asks a question, the likely answers appear as big picture tiles, taken from lists the care team approves. Nothing is spoken until the person picks.

Is the listening private?

Yes. Apple's speech recognition turns speech into text on the iPad itself. The text is used for a few seconds and then thrown away. No audio or words are stored or sent anywhere. A light on the screen shows when it is listening, and one tap mutes it.

How many tiles will there be?

Setup begins with a short eye check that shows how many tiles a person's eyes can pick reliably. Most people start with 4 big tiles and add more as it gets easy.

What pictures does it use?

Real photos for things, people, places and actions, and emoji for feelings. You can add your own photos too: Mom, the dog, the van, the favorite cup.

Something else? Write to us.